Cancellation policy & cancellation form

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

 

A. Cancellation policy

  • You have the right to cancel this contract within fourteen days without giving any reason.

    For contracts for the delivery of goods, the withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

    In the case of contracts for the delivery of data that is not on a physical data carrier and is produced and made available in digital form (digital content), the cancellation period shall be fourteen days from the day on which the contract is concluded.

    To exercise your right of withdrawal, you must inform us (Leja Johannson, Gebrüder Wahl Straße 21, 35619 Braunfels, Germany, e-mail: hello@lejajohannson.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

    In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

  • If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

    In the case of contracts for the supply of goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

    You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

    You bear the direct costs of returning the goods.

    You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

  • Pursuant to Section 312g (2) No. 9 of the German Civil Code (Bürgerliches Gesetzbuch - BGB), unless otherwise agreed, a right of revocation does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision. Accordingly, a right of revocation is also excluded in the case of contracts for the sale of tickets for scheduled leisure events.

    The right of withdrawal expires prematurely for contracts for the delivery of digital content if we have started the execution of the contract after you have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period and you have confirmed your knowledge to us that you lose your right of withdrawal by your agreement with the start of the execution of the contract.

 

B. Cancellation form

If you wish to cancel the contract, please fill out and return the form linked below.

To

Leja Johannson
Gebrüder Wahl Straße 21
35619 Braunfels, Germany
E-mail: hello@lejajohannson.de

Download cancellation form